Welcome to NeuroNavigators
We're working toward a world where mental health is part of everyday chats. Where checking in on a mate is as natural as asking how their weekend went, and booking a therapy session feels as ordinary as going to the gym. A world where every person, whatever their circumstances, can find their way.
About the practice
Built around who you are
NeuroNavigators is a psychology practice offering therapy, coaching, and education. We work across a range of human experiences such as anxiety, trauma, relationships, chronic health, ADHD, performance, and everything in between. You’ll be supported by someone who uses evidence-based practice and someone who simply gets it.
Areas of specialist focus across the full range of psychology
Ways we work with you: therapy, coaching, and education
Fully online and venue-based, accessible across Australia
The work begins with understanding you.
NeuroNavigators is a fully online and venue-based practice, which means we can work with people across Australia regardless of where they live. We take that accessibility seriously. Good psychology shouldn't only be available to people who can get to a particular suburb.
We're also building something more. A dedicated wellbeing centre is in development: a physical space where therapy rooms sit alongside recovery and community facilities, including sauna, cold water immersion, and workshop space. We believe that lasting psychological change often happens when the mind and body are attended to together, and that real wellbeing is a communal thing, not just a private one.
NeuroNavigators was founded by Max Hearn-Sarchfield with a clear conviction: that good psychology should be accessible, integrated, and genuinely personal. That fragmented care, with professionals working in isolation and education happening separately from support, wasn't good enough for the people who needed it most.
How we work.
Evidence-based care
We use approaches with strong research behind them: CBT, ACT, trauma-informed care, schema therapy, and more. That doesn't mean fitting you into a protocol. It means we know what works, and we apply it to who you actually are.
A holistic approach
Psychological wellbeing doesn't live in the mind alone. Sleep, movement, physical health, relationships, and the conditions of your daily life all shape how you feel and function. We pay attention to all of it, because the connections are real and the research backs it up.
Personalised from the start
The first sessions are about understanding you: your history, your goals, what's worked before and what hasn't. The treatment plan we develop reflects that understanding. It's specific, revisable, and grounded in where you actually are.
Why NeuroNavigators?
What makes us different.
Full-spectrum scope
We work across ADHD and neurodiversity, trauma, chronic pain, depression, anxiety, relationships and sexuality, and performance psychology. Most people's needs don't fit neatly into one category, and neither do we.
Beyond the
consulting room
Therapy is one part of what we offer. Workshops, community events, education, and the planned wellbeing centre all reflect a belief that care shouldn't be confined to a 50-minute hour or a single format.
Evidence and experience together
Our approach is grounded in research and shaped by genuine recognition that real people live in complex circumstances. Clinical training and human understanding are both present in the room, every session.
Collaborative care
We work alongside GPs and other health providers, not in spite of them. If you have existing supports, we coordinate with them. If you don't, we can help you think through where else it might be useful to turn.
Mission & Vision Statements
Mission
Our mission is to make psychology genuinely accessible to individuals, families, workplaces, and communities, whatever their circumstances. We work across therapy, coaching, workshops, and education because people need different things at different times, and turning someone away for not fitting a particular mould has never sat right with us. We meet diversity with curiosity rather than categories, and every person who walks through our door is seen and heard, not just assessed. We believe people find their way through hard things more readily when they feel safe, understood, and genuinely not alone.
Vision
Our vision is to see a world where mental health is part of everyday chats. Where checking in on a mate is as natural as asking how their weekend went, and going to a workshop or a therapy session feels as ordinary as going to the gym.
A world where initiatives like Navigate Together mean cost is never the reason someone goes without support, and every person, whatever their circumstances, can find their way to care.
What you might want to know.
The questions people usually have before they get in touch. If yours isn't here, please give us a call or send us a message
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You don't need a referral to book directly with us. That said, there are good reasons to speak with your GP first. They can rule out physical health conditions that contribute to psychological distress, and they may be able to set up a Mental Health Care Plan, which provides Medicare rebates on sessions with a psychologist.
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Most people who come to therapy have been managing on their own for a long time. The decision to get help usually comes after the self-management has stopped working. Not because they've failed, but because some problems need more than willpower and good intentions.
A car that won't start goes to a mechanic. Teeth that hurt go to the dentist. Recognising that something needs more than you can give it alone is problem-solving, not weakness.
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A good friend brings care, but also their own history, emotions, and blind spots. We offer objectivity: trained listening that doesn't carry personal stakes in the outcome. We'll ask questions that cut through, offer evidence-based strategies for your specific situation, and provide the structure and accountability that helps you actually move through it.
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The first one or two sessions are an assessment. We get a clear picture of what you're navigating and what you want to change. From there, we develop a treatment plan together and work through it.
There is no right or wrong way to do therapy. So let’s just notice what comes up and start to explore.
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We offer flexible pricing based on the type of work we are doing together and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.
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Most treatment plans run between 6 and 14 sessions, though that varies. Problems that have been around for a long time generally take more sessions than recent ones. Not because they're harder to work on, but because there's more to understand. We'll be upfront with you about timelines from the start.
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A few things make a genuine difference: reading about what you're working on from credible sources (we recommend peer-reviewed evidence based articles), keeping a record of your thoughts and patterns between sessions, staying on top of sleep and physical routines, and not trying to overhaul everything at once. Therapy benefits from focus and space.
Ready to start?
A conversation costs nothing.
A free 30-minute consultation is a good first step. No pressure, no commitment, just a conversation to see whether we're the right fit for what you're working through.